Taking a Screenshot

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Use this as a reference for taking screen shots for presentations or to submit with tickets, utilizing methods included in the device.

Step 1: Windows Computers

PrintScreen (or PrtScn) – Capture entire screen to clipboard
Alt PrintScreen – Capture active window to clipboard

To save to a file:
A. Open Microsoft Paint or another image editing program
B. Choose Edit –> Paste, and if prompted, enlarge the image.
C. Save the file as a PNG or BMP file. Avoid GIF or JPEG, as they tend not to look good with screenshots.

If using Windows Vista, 7 or 8, you can also try the Snipping Tool, found in Start –> All Programs –> Accessories –> Snipping Tool.

Step 2: Mac Computers

Command Shift 3 – Capture entire screen and save to a PNG file on the desktop
Command Control Shift 3 – Capture entire screen and copy to the clipboard to paste elsewhere
Command Shift 4 – Click and drag area of screen to capture and save to a PNG file on the desktop
Command Control Shift 4 – Click and drag area of screen to capture and copy to the clipboard to paste elsewhere
Command Shift 4 then press Spacebar – Click on window to capture and save to a PNG file on the desktop
Command Control Shift 4 then press Spacebar – Click on Window to capture and copy to the clipboard to paste elsewhere

It is recommended to use the key combinations above for the best results, but there is an additional method:
Grab, found in “Applications –> Utilities –> Grab” or “Launchpad –> Other –> Grab”, can be used to capture screen shots. Depending on the version of Mac OS X that is installed on the computer, the preferences for the application may have options to capture the cursor on the screen with the screen shot.

Step 3: iOS (iPhone, iPad, iPod Touch)

– At the screen you want to capture, simutaneously press and hold the power button (at the top of the device) and the round home button on the front bottom of the device. The screen should flash and may make a camera noise.
– The screenshot should be found in the cameral roll within the Photos app.

Step 4: Android 4.0+ (Ice Cream Sandwich & Newer)

Screen capturing for Android is not quite as straight forward as other devices. Try one of the following methods at the screen you want to capture:

– Press and Hold Power & Volume Down for 1-2 seconds. This is the method that usually works.
– Press and Hold Volume Down & Home. This method usually works with Samsung devices.
– Press the Power button and choose Take Screenshot from the menu. It will take a screenshot of what is behind the menu. Not all devices have this option.
– Drop down the notification bar and choose Capture Screen or Screen Shot. Some devices have a quick setting that allows for screenshots, or an option where it can be enabled in the quick settings area. Not all devices have this option.
– If your device has soft keys on the screen for back, home, menu, some devices or ROMs offer a soft button for screen shots. Some cheap Android devices in circulation have this ability.

If your device is running an older version of Android and the manufacturer has not tweaked the software to include screenshot functionality, third party apps or ROMs will need to be utilized, but will not be covered here.

Step 5: Chromebooks

Pressing Ctrl and the Screen Switcher key (□װ) will save the screen shot directly to a .png file in your Downloads folder. Find it in the the Files app.

These are several ways to capture screen content with several different devices and systems with built in methods. Third party methods are not included, as many users may not have access to those methods.

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